Terms and conditions - Kayak More Tomorrow

Terms and conditions

Credit card payments in favor of IFSKGIA KMT Guide Bendiksen are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as KAYAK MORE TOMORROW on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

Kayak More Tomorrow's Terms and Conditions 

Est. 1998; Celebrating 20 years as a leader in the outdoor industry of sea kayak touring. We have an industry wide reputation for safety, reliability, product innovation, customer satisfaction, great food, and friendly accommodating certified guides.

Our Booking/Cancellation Terms & Conditions:

Kayak More Tomorrow offers various programs; each of these programs has their own booking and cancellation terms & conditions. It is important that you fully understand the product that you have purchased and the conditions that apply to your booking. Outlined below is our terms & conditions for all three of our major programs: Guided Day Trips, Multi-Day Sea Kayak Adventure Trips, and Self-Guided Multi-Day Sea Kayak Rentals (Outfitting). Please read through the terms & conditions that is applicable to your desired program. Unfortunately, due to the popularity of our programs and the fact the once you have booked a program with us we most likely have had to turn other away as our capacity is usually fully booked we cannot make exceptions to our cancellation terms & conditions.

DAY TRIPS:
 

Registration

1. Complete your online registration and payment

2. Upon completion of your online registration and payment your booking confirmation/ticket will be e-mailed to you directly

3. Early Booking Peace of Mind – Our cancellation policy of 40% of your trip fees applies only for cancellations that are made 59 days or closer to your trip departure date. Cancellations made up to 60 days prior to you trip start date are refunded 100%; are refunded directly through our booking system to the card that was used to make the reservation. 

4. Kayak More Tomorrow’s Departure guarantee. We believe in our trips and holidays so much we guarantee that once you book your trip it will not be cancelled by us.   

 

Payment
The full price of your day trip is due at the time of registration; this will guarantee your booking.
 

Day Trip Cancellations

Kayak More Tomorrow operates during a short season in Norway. Norway is a wet country and there is a chance that it will rain on the day of your day trip. Therefore, it is a highly recommended that you follow our recommendations on what to wear on a KMT day trip as this will make your day out with us very enjoyable regardless of the weather.
 

Kayak More Tomorrow does not cancel day trips due to rain. KMT will only cancel a day trip in the event of unsafe paddling conditions; this is always due to the strength and/or direction of the wind.

 

A substantial cost goes in preparing for our day trips. Therefore, if a client wants to cancel due to rain or any other circumstance KMT will refund your trip fees minus 60%.

 

Due to the nature of operating in a marine environment, we reserve the right to cancel any Day Trip prior to departure due to unsafe sea kayaking conditions; in the rare event that Kayak More Tomorrow is forced to cancel a day trip due to unsafe sea kayaking conditions, Kayak More Tomorrow will refund 90% of the cost of your day trip.

 

MULTI-DAY ADVENTURE TRIPS:

Registration
1. Complete your online registration and payment
2. Upon completion of your online registration and payment your booking confirmation/ticket will be e-mailed to you directly
3.  Kayak More Tomorrow’s Departure guarantee. We believe in our trips and holidays so much we guarantee that once you book your trip it will not be cancelled by us. 

Payment
The full price of your trip is due at the time of registration; this will guarantee your booking.

Cancellations

A significant portion of our expenses are committed long before departure; as such the following refund schedule applies to all multi-day trip cancellations. Upon receipt of written notice of cancellation, the balance of your trip fee will be refunded per the following schedule:
1. 120 days or more before departure: full refund less a € 500 cancellation fee.
2. 119-90 days: 50 % refund
3. 89-61 days: 25 % refund
4. 60 days or less: no refund
There is no compensation given or made for any costs associated with starting a trip late or leaving a trip early.

Delays
If the trip is delayed because of bad weather, cancelled or delayed flights or delays of other modes of transport, sickness or situations for which Kayak More Tomorrow or its agents cannot make provisions, the cost of delays is not included.
 

Cancelled Trips
Kayak More Tomorrow’s departure guarantee. We believe in our trips and holidays so much we guarantee that once you book your trip it will not be cancelled by us.   


Medical Information Form & wavier, release, & indemnity  
The price of a KMT sea kayak holiday is based on all participants signing KMT’s wavier, release, & indemnity form; therefore, it is required that all participants sign it and as well submit KMT’s Medical Information form prior to your trip start date.

 

Inclusive Services
KMT’s sea kayak expeditions are fully catered trips that include all accommodation, meals, equipment and transportation as listed in our information package.  Please read this carefully and call our office if you require further information.

Not Included
Airfares, airport taxes (if any), gratuities to staff, insurance of any kind, alcoholic beverages or soft drinks and other items of personal nature are not included in the trip cost. In addition, medical costs, costs of hospitalisation and evacuations by helicopter or by any other means are not covered in the trip cost.

 

It is strongly recommended that all Multi-Day Sea Kayak Adventure client’s purchase personal cancellation insurance.


SELF-GUIDED MULTI-DAY SEA KAYAK RENTALS (OUTFITTING)

Booking/Cancellation Terms and Conditions Self-Guided Multi-Day Sea Kayak Rentals (Outfitting)

To secure your self-guided outfitted trip booking, complete your custom online registration and payment; your booking confirmation/voucher will be e-mailed to you directly.

Payment
The full price of your outfitting program is due at the time of registration; this will guarantee your sea kayak outfitting service with Kayak More Tomorrow

Cancellations and/or Modifications
Our sea kayak outfitting is extremely popular; therefore, it is essential to book your outfitting program as early as possible as we unfortunately must turn down several groups every year.

Therefore, any cancellations in full or in part, or any changes/modifications to a confirmed outfitting booking including KMT’s Transport Service will only be refunded according to the following schedule:

 

1. 150 days or more before departure: full refund less a 20% cancellation fee.
2. 149-120 days: 50 % refund
3. 119-61 days: 25 % refund
4. 60 days or less: no refund

This refund schedule applies to any and all outfitting booking cancellations or modifications.

Upon receipt of written notice of cancellation or modification, outfitting fees will be refunded as per the above schedule.


The Fine Print: The price of Kayak More Tomorrow’s outfitting service is based on all participants completing and signing Kayak More Tomorrow’s Outfitting Client Details – Term & Conditions – Wavier Release & Indemnity; therefore, any participant or group that does not complete this document to our satisfaction will not be permitted to outfit from KMT; your entire outfitting program may be cancelled completely at the discretion of KMT without any refund of your outfitting fees nor any other compensation given.

 

Any outfitting participant or group that does not complete our outfitting paperwork will not be permitted to rent our gear for the pre-paid amount. To outfit with us in leu of completing our outfitting paperwork then a surcharge of € 5 000.00 will be required before departing on your trip. Otherwise, your outfitting booking will be cancelled completely without any refund of fees paid nor any other compensation given.

 

Delays
If your outfitting trip is delayed due to bad weather, cancelled or delayed flights, lost baggage, or delays of other modes of transport, sickness, etc. Kayak More Tomorrow is not responsible for any costs incurred during the delay nor any refund of your outfitting fees if the delay requires complete cancellation of your self-guided outfitted trip.

It is strongly recommended that all outfitting client’s purchase personal cancellation insurance.